Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Block 5 Ltd T/A The Homemade Food Co. Throughout the site, the terms “we”, “us” and “our” refer to The Homemade Food Co. The Homemade Food Co. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site. Please read these Terms of Service carefully before using our website. If you do not agree, you may not access the website or use any services. We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of those changes. Our store is hosted on Shopify Inc.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are of legal age in your place of residence, or have given consent for any minor dependents to use this site. You may not use our products for any unlawful purpose or violate any applicable laws. You must not transmit viruses or destructive code. Any breach of these Terms may result in termination of service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. Content (excluding credit card information) may be transferred over networks and adapted for technical requirements. Credit card information is always encrypted. You agree not to reproduce, duplicate, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is complete, current, or accurate. Any reliance is at your own risk. We may update or modify site content at any time without obligation.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice. We may modify or discontinue the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and in limited quantities. We aim to display products accurately but cannot guarantee colour accuracy across devices. We reserve the right to limit or discontinue products at any time. We do not guarantee that products will meet individual expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion. You agree to provide accurate and up-to-date account and billing information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, websites, or transactions.

SECTION 9 – USER COMMENTS AND FEEDBACK

Any feedback or submissions may be used by us without restriction. You are responsible for ensuring your content does not violate any laws or rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time.

SECTION 12 – PROHIBITED USES

You may not use the site for unlawful, harmful, or abusive purposes, including spreading malware or collecting personal data without consent.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” without warranties. We are not liable for any damages arising from use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Block 5 Ltd T/A The Homemade Food Co. from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party. We may terminate access if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of New Zealand.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to: hello@thehomemadefoodco.nz